M-F 8:30 a.m. - 5 p.m.
Instructions and Documentation
Please refer to the following instructions and documentation for help on the services provided by University Technology Services.
Most of these instructions are in .pdf format. Click here if you need to install Adobe Reader.
For Faculty and Staff
Linux, Mac, and Windows
Joining the Content Manager Listserv
Acquiring a user id and password
To receive access to Content Manager, you must have an IMS user id and password.
Kofax software documentation
Online documents for Kofax related software can be found at http://www.kofax.com/support/docs.asp.BACK TO TOP
Subscribing to a LISTSERV
You can subscribe to a University LISTSERV list by emailing LISTSERV@LISTSERV.SC.EDU and entering in the body of the message the command SUB listname yourfirstname yourlastname. Substitute the list name for listname, your first name for yourfirstname and your last name for yourlastname. You'll be emailed a confirmation.
Sending email to a LISTSERV
To send mail to the list of subscribers on a LISTERV just email listname@LISTSERV.SC.EDU. Substitute the list name for listname.
Using a listservBACK TO TOP
Get Connected: WIRED
To get connected to the Internet using a WIRED connection, please click here.
Get Connected: WIRELESS
To connect to the university wireless network, please click here.
How do I get my computer connected to the Internet in my office?
All faculty and staff at the University of South Carolina have access to the USC network. For departments under an SLA with University Technology Services, maintenance is provided along with reminder for security updates and virus patches. Contact the UTS Service Desk at 803-777-1800 to find out if your department is covered under a Desktop Service Level Agreement (SLA). For more information about UTS support, please visit http://uts.sc.edu/support/sla/ .BACK TO TOP
For non-SLA colleges and departments, support is provided by your network manager. Please contact him/her for questions regarding your network access.
Landline phone and voicemail services
Landline phone service inside the residence hall rooms is available by request only and is an additional charge.
Mobile Device Setup
Most network-capable smart phones, PDAs, and hand-held devices should be able to connect to the University wireless network. You will need to make sure you are using uscfacstaff or uscstudent as the SSID or wireless network name.
Most mobile devices should be able to connect to the University's Student email and the faculty/staff exchange network.
Requesting user ID and password
Please check VIP.SC.EDU under technology and mainframe to see if you currently have an account. You can request one by using the OnDemand form located on our Forms page. Click on OnDemand and select the Account Request Sheet (.pdf).
Obtaining OnDemand software
In order to use OnDemand, you will need to download the OnDemand client software. You can obtain the software through VIP.
OnDemand Installation InstructionsBACK TO TOP
Class Climate Evaluations and Surveys
Scanning ServicesBACK TO TOP
FTP Server Security Guidelines
Information Technology Program
Mobile Device Tips
Securing the home computer (Macintosh)
Securing the home computer (PC)
Workplace SecurityBACK TO TOP
How do I forward my Outlook 365 email to another email account?
How do I set up email in Outlook 2010 or 2013 desktop clients?
How do I set up email in Outlook 2011 for the Mac?
How do I set up email on my mobile phone or tablet?
CMA Desktop & Real Presence Mobile Setup Instructions
RealPresence Mobile Interface Guide
Quick Tips for Polycom CMA Desktop for Mac OS X
Quick Tips for Polycom CMA Desktop for WindowsBACK TO TOP