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Office Hours:
M-F 8:30am – 5:00pm Help Desk Hours:
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Instructions and Documentation Please refer to the following instructions and documentation for help on the services provided by University Technology Services.
AntivirusDownloading Antivirus Software Students using the University network are required to use antivirus software. While most antivirus software is accepted, USC recommends the use of Trend Micro OfficeScan antivirus software for Windows operating systems. USC recommends the use of McAfee Virex for Macintosh operating systems. All software is available for download through VIP .
Detailed Instructions for Trend Micro antivirus software Changing the time for scheduled scans
Scheduled scan times can be changed but not disabled.
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Blackboard
Content ManagerJoining the Content Manager Listserv
Acquiring a user id and password
To receive access to Content Manager, you must have an IMS user id and password.
Kofax software documentation
Online documents for Kofax related software can be found at http://www.kofax.com/support/docs.asp.
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ListservSubscribing to a LISTSERV
You can subscribe to a University LISTSERV list by emailing LISTSERV@LISTSERV.SC.EDU and entering in the body of the message the command SUB listname yourfirstname yourlastname. Substitute the list name for listname, your first name for yourfirstname and your last name for yourlastname. You'll be emailed a confirmation.
Sending email to a LISTSERV
To send mail to the list of subscribers on a LISTERV just email listname@LISTSERV.SC.EDU. Substitute the list name for listname.
Using a listserv BACK TO TOPNetwork / Internet AccessGet Connected: WIRED
To get connected to the Internet using a WIRED connection, please click here.
Get Connected: WIRELESS Please use the appropriate instructions for your operating systems to access the University wireless network:
How do I get my computer connected to the Internet in my office?
All faculty and staff at the University of South Carolina have access to the USC network. For departments under an SLA with University Technology Services, maintenance is provided along with reminder for security updates and virus patches. Contact the UTS Help Desk at 777-1800 to find out if your department is covered under a Desktop Service Level Agreement (SLA). For more information about UTS support, please visit http://uts.sc.edu/support/sla/ .
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For non-SLA colleges and departments, support is provided by your network manager. Please contact him/her for questions regarding your network access. Phone/Mobile PhoneLandline phone and voicemail services
Landline phone service inside the residence hall rooms is available by request only and is an additional charge.
Mobile Device Setup Most network-capable smart phones, PDAs, and hand-held devices should be able to connect to the University wireless network. You will need to make sure you are using uscfacstaff or uscstudent as the SSID or wireless network name. Most mobile devices should be able to connect to the University's Student email and the faculty/staff exchange network. OnDemandRequesting user ID and password Please check VIP.SC.EDU under technology and mainframe to see if you currently have an account. You can request one by using the OnDemand form located on our Forms page. Click on OnDemand and select the Account Request Sheet (.pdf). Obtaining OnDemand software In order to use OnDemand, you will need to download the OnDemand client software. You can obtain the software through VIP.
OnDemand Manuals OnDemand Installation Instructions BACK TO TOPScanning, Testing & EvaluationClass Climate Evaluations and Surveys Scanning Services BACK TO TOPSecurityInformation Technology Program iPhone, iPod Touch & iPad Tips Securing the home computer (Macintosh) Securing the home computer (PC) Workplace Security BACK TO TOP |
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