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HELP DESK HOURS:
Monday - Friday 8:00am – 6:00pm (803) 777-1800
WALK-IN HOURS:
Monday - Friday 8:00am – 5:00pm 1244 Blossom Street
(Corner of Blossom/Sumter St., Columbia campus)
FAX: 803-777-1900
EMAIL: UTS@sc.edu
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SECURITY
To protect your computer from harmful worms and viruses, it
is extremely important that you keep your virus software and
security patches up-to-date. The following information contains
links to sites where you can download needed patches and
software along with helpful tips.
If you are running Microsoft Windows, they provide detailed
instructions and help available for each operating system. To
access Microsoft help, click on “Start,” select “Help and
Support” .
- To install current virus software, see the latest
threats and view pertinent information, visit
http://uts.sc.edu/virus
- Make sure your computer Operating System is up-to-date.
If you are running Microsoft Windows, you can go to
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
to check for updates. You can also setup your computer to
update automatically. Go to Start, then Control Panel, then
select Security Center. Choose automatic updates.
- Make sure your firewalls are running as an added layer
of security. Microsoft Windows XP provides an Internet
Connection Firewall. It is available in the Security Center
(from the Control Panel).
- Stinger is a program available, in addition to
antivirus software that can help to clean viruses from your
computer. Go to
http://vil.nai.com/vil/stinger/. Sysclean
is also a tool available from TrendMicro for virus cleaning
and can be downloaded from
http://www.trendmicro.com/download/dcs.asp .
- Spybot is a program available to keep spyware from
infecting your computer. To install SpyBot, visit
http://www.safer-networking.org.
- The iCARE Center at University Technology Services (1244
Blossom Street) is available for all students who want their
computer checked and cleaned for viruses and spyware. Please
make an appointment at
http://uts.sc.edu/helpdesk or call the Help Desk at
(803) 777-1800.
- If you need additional assistance with these suggestions
or getting on the USC Network, please place a ticket online
at
https://helpdesk.uts.sc.edu or call the University
Technology Services UTS Help Desk at 777-1800.
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