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Frequently Asked Questions...

What is IBM OnDemand?
OnDemand is a software package that enables you to look at production output from your desktop. You can also easily search/browse reports with this product. You have immediate access to production reports when they have completed executing; you no longer have to wait on hand delivery of these reports to get your information. For more information on OnDemand you may visit IBM’s web site at http://www.software.ibm.com/data/ondemand/

What are the requirements for my OnDemand (IMS) password?
Passwords must be 5-8 alpha/numeric characters that have not been used in the last 12 months. OnDemand will not accept non alpha/numeric characters.

What do I need to use OnDemand?
In order to use OnDemand you will need to download the OnDemand client software located on VIP.SC.EDU. If you are a Mac user, you can access OnDemand through a web version located at https://mvs.sc.edu/logon.htm

***How do I acquire a user id and password?
Please check VIP.SC.EDU under technology and mainframe to see if you currently have an IMS user id and password. If not, you can easily request one here. http://uts.sc.edu/ondemand/request.shtml

Who is allowed access to reports on OnDemand?
Only users authorized by a department will be granted access to that department’s reports. All requests for access must go through the initiating department. Please use the list below to determine the correct department. For access to Controllers Office and Registrar Office reports please see the Security Requests Form area

How do I determine who owns a report?
E01-E02 Admissions
E05 Admissions
E20-E21 Student Records
E25 Graduate School
E27 Registration
E30-E31 Records Office
E33 Admissions
E35 Space Scheduling
E36 Record’s Office
E40 Registration
E43 Transcripts (Records)
E45 Student Fees (Acct Rec.)
E50 Space Scheduling
E60-E61 Inst. Research
E75 Housing
E78 School Imp. Council
E80-E81 Allied Services
E82 Cooperative Education
E87 Intramural Sports
E88 Parking
E89 Career Planning & Place.
E90 Health Services
E94 System Testing
E95-E99 IMS Online Control
F01-F02 Accounts Payable
F05 Alumni/Development
F12 Program Costing
F20 Contract & Grant
F25-F26 Human Resources
F28 Employee Benefits
F30 Financial Aid
F31 Financial Aid – Regional
F35 Foundation Accounting
F40-F41 Controller’s Office
F43 Central Supply
F45 Inventory
F58 Parking
F55 Payroll Office
F56 Payroll Office
F60 Property Accounting
F65 Purchasing
F70 Controller’s Office
F75 Telephone System
F80 Book Store
F83 Housing Maintenance
F85 Physical Facilities
F90 File Maintenance
F93 Accounts Receivable
F95 Accounts Receivable
F97 Office Automation Sys.
F99 USC Internal Auditor
L70 NOTIS LB
L71 NOTIS LD
L73 NOTIS USC Batch Jobs
L74 NOTIS LCC
L75-L79 NOTIS Acq.

How do I get reports defined to OnDemand?
Form STD34 on the eForms website is the official request form for getting reports defined to OnDemand. Reports being defined must have a valid production Report Distribution number. Any and all information that you can provide for this form will be helpful; if you do not know all the information the OnDemand Report Administrator will gather the rest of the information after the request is received. The authorizing department head must sign the request form before any report will be loaded to OnDemand. All OnDemand requests must go through the department that owns the report.

How long is data available on OnDemand?
The length of time data is available to the user is decided by the owner of the report. Data can be kept anywhere from 3 days to 10 years. Required files are kept permanently.

***How do I join the OnDemand Listserv?
Click here

Why can't I look at the same report more than once without having to log out of OnDemand?
You can right mouse click on your shortcut and go to properties. Make sure your target box has all of the following information: "C:\Program Files\IBM\OnDemand32\ARSGUI32.EXE" /1 C:\Program Files\IBM\OnDemand32\Locale\Enu /Q /O 1 /9