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Agenda & Announcements for 7 August 2003The first
30 minutes or less is for announcements. The rest of the
hour will be dedicated to a presentation. This meeting
should last 1 hour or less.
ANNOUNCEMENTS
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Elizabeth Mathis will briefly go over
the Dell workstation image.
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PRESENTATION
| Matt Phillips - Service
Manager with Dell |
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Matt will discuss Dell's service
performance with USC for the past year. He will also
discuss best practices around dealing with Dell
technical support. Matt will solicit feedback from
Network Managers on their experience with Dell service.
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