How do I send mail to someone who is not using GroupWise?
Type the complete address in the To: field. For example:
username@anywhere.com

1. Choose File from the menu commands and select New, then Folder.
2. Choose the type of folder you want to create and press Next.
3. Type a name for the new folder.
4. Click Up, Down, Right, or Left to position the folder where you want it in the Folder List and click Next.
5. Type a description for the folder and click Next.
6. Press Finish.

1. Choose the Calendar folder from the folder list.
2. Double click in Appointments.
3. Fill in the appropriate information.
4. Click on the calendar icon beside the �Start Date� field (or select Actions, Auto Date from the menu commands). The Set Date window will appear.
5. Click on Select Recurring. The Auto-Date window will appear.
6. Select:
   By Example lets you schedule events on the same day every week, the same day each month, or periodically.
   By Formula lets you enter the scheduling information in text format.
   By Dates lets you select specific days from a year calendar.
7. If you choose By Example:
   
   1. Select the Range you want the item to appear.
   2. Select the Month(s) you want the item to appear.
   3. Select �Days of the Week,� �Days of the Month,� or �Periodic� from the pop-up list. For example: To set a recurring item for the 3rd Tuesday of each month, select Days of Week. To set a recurring item for the 21st of each selected month, select Days of Month. To set a recurring item for every 10 days, select Periodic.
   4. Complete the information.
   5. Press OK when complete.
8. If you choose By Formula:
   
   1. Select the Range.
   2. Enter the Formula Text.
   3. Press OK when complete.
9. If you choose By Dates:
   
   1. Click on the date(s) you want the recurring appointment/note/task to appear on the calendar.
   2. Press OK when complete.

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How do I tell whether someone opened my message?

1. Select the Sent Items folder.
2. Double-click the item to open it and choose the Properties tab.
   or
   With the item closed, select the item and choose the Properties icon from the toolbar.
   or
   With the item closed, select the item and choose File, Properties.
3. Press Close when you have completed viewing the properties.

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How do I create a Vacation Rule?

1. Click Tools, Rules, New.
2. Type a name in the Rule Name box, such as Vacation Rule.
3. Click the When Event Is pop-up list, click New Item.
4. Next to And Items Are, select Received. Make sure no other item source is selected.
5. Do not make any selections under Item Types.
6. Use Define Conditions to add specific information to your rule. The following are examples of using Define Conditions.
   
   If you want to set up the dates during which the rule is in effect. Click Define Conditions, click Delivered in the first drop-down list, click On or After Date in the second drop-down list, in the date field, select the date you are leaving on vacation. Click the End pop-up list, click And. On the new line, click Delivered in the first drop-down list, click On or Before Date in the second drop-down list, in the date field, select the date you are returning from vacation, click OK.
   
   If you want to make sure you reply only to items that are sent specifically to you (and not to list servers or newsgroups). Click Define Conditions, if you have already specified information in this dialog box, click the End pop-up list, click And. On the new line, click To in the first drop-down list, click [ ] Contains in the second drop-down list, in the next field, type your name as it displays in the To field of a mail message.
   
   If you want to make sure that you do not reply to items from yourself (possible through delayed delivery). Click Define Conditions, if you have already specified information in this dialog box, click the End pop-up list, click And. On the new line, click From in the first pop-up list, click [x] Does Not Contain in the second drop-down list, in the next field, type your name as it displays in the From field of a mail message, click OK.
   
   If you want to reply to internal items only. Click Define Conditions, if you have already specified information in this dialog box, click the End pop-up list, click And. On the new line, click From in the first drop-down list, click [x] Does Not Contain in the second drop-down list, in the next field, type @, click OK.
7. Under Then Actions Are, click Add Action, Reply.
   The Reply dialog box is displayed, showing Reply to Sender selected (you cannot select Reply to All). If you want your reply to include the sender's original message, select Include Message Received From Sender. Click OK.
8. Type a message, for example:
   
   I will be out of the office from September 3-September 10. If you need assistance during this time, please contact John Doe at extension 7-5555.
    
9. Click OK.
10. Click Save, verify that the rule has a check mark next to it indicating that it is enabled,
11. Click Close.
    

1. Choose Tools, then Options.
2. Double-click on Security.
3. On the Password tab, type your old password and press Enter.
4. Type your new password and press Enter.
5. Retype your new password to ensure it�s correct and press OK. Your password has been changed.

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I will be out of the office and would like to check my GroupWise mail using the Internet. Can I do this?

1. Open the Address Book.
2. Select File, New Book.
3. Enter a name for the new address book.
4. Press OK. The new address book is displayed as a tab.

1. Open the Address Book and select the book where you want to add someone. (Note: Only GroupWise administrators can add/remove entries from the Novell GroupWise Address Book.)
2. Press the New button on the toolbar, select Contact and press OK.
3. Enter the first name, last name, and email address of the person you�re adding. Press the Add button located next to the email address. Enter any other information you want to save for this person, such as phone numbers, contact information (located on the contact tab) or personal information (located on the personal tab).
4. Press OK.

1. Click Address Book on the toolbar.
2. Click the personal address book you want to add this group to.
3. Click New on the toolbar, choose Group, press OK.
4. Type a name for the group.
5. Type comments, such as a description of the group.
6. Click Members.
7. Click To, CC, or BC , double-click or Ctrl+click and drag the users and resources for your group.
8. If the users you want to add are in a different address book, click the address book on the Look in Address Book drop-down list.
9. To filter the list of entries by contacts, groups, or resources, click an option on the drop-down list.
10. To add an entry that is not in an existing address book, click New Contact, fill in the information, click OK, double-click the entry.
11. Click OK twice.

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I sent a message to someone by mistake. Can I get it back?

1. Click the Sent Items folder in the Folder List.
2. Right-click the item you want to retract, click Delete.
3. Select the appropriate option.
4. If you have selected to retract this item from other recipients� mailboxes, you can type a comment to the recipients, explaining why the item was retracted.
5. Click OK.

1. Click Tools, Options, then double-click Environment.
2. Click the Signature tab.
3. Choose Signature.
4. Type the text you want as a signature in the Signature box.
5. Choose a signature option.
6. Click OK.

1. Select the item.
2. Choose Actions, Move to Archive
   or
   Right click the item and choose Move to Archive. Items are archived to the same folder name. If the folder does not exist in your archive, GroupWise will automatically create the folder for you.

To view an archived item, choose File, Open Archive from the menu.

To unarchive an item

1. Select the item you wish to unarchive.
2. Choose Actions, Move to Archive
   or
   right click the item and choose Move to Archive. The item will be returned to its original destination.

Can I POP my GroupWise mail?
Yes. For on campus users, the GroupWise POP server for Incoming and Outgoing messages is "mailbox.gwm.sc.edu". If you are off campus, the Incoming server is still "mailbox.gwm.sc.edu", but the Outgoing mail server would be your Internet Service Provider (ISP). For example, mail.mindspring.com.

1. From an HTML view, select the font style and size you want to use as the default for your messages.
2. Right-click any of the tools on the HTML toolbar, click Set Current Font as Default.

1. In an open item you are composing, click View, Plain Text.
2. Right click in the message box, choose Font.
3. Click a font and a font style.
4. Click a size.
5. Click any other options you want to change, click OK.

1. Right click on the Windows desktop and choose Properties.
2. Click on the Appearance tab.
3. From the Item type drop-down box, choose Message box.
4. Change the font and size as desired.
5. Click OK.

1. Choose Edit, Folders.
2. Use the Move Up, Move Down, Move Left and Move Right buttons to move the folder to the desired location.
3. Press OK

You can also move folders by dragging them in the Folder List.

1. In your Mailbox or Calendar, click the item you want to save, click File, Save As.
2. Ctrl+click the item and attachments you want to save.
3. Select to save the item to disk.
4. Type a filename for the item in the Save File As box.
   or
   Type a subject name in the Subject box.
5. To save the item in a different directory than is shown in the Current Directory text box, click Browse, then select the new directory.
6. If you are saving to disk, select Report Filename Conflicts to be prompted before replacing a file with the same name.
7. Click Save, then Close.

1. Open a message that was sent to the list and choose Reply, then select Reply To All.
2.  From the new message, choose Address. You will see all of the people listed in your address book.
3. Select the address book where you want to save the new group.
4. Select Save Group and save the new group with a name.
5. Select Cancel on the e-mail message if you do not want to send it.

1. Open the Address Book.
2. Choose File, then Services. The Services tab will show which Address Book tabs you have.
3. Click Add to add the address books you don't have.
4. The list should contain the following three Services:
   
   Novell GroupWise Address Book
   Novell GroupWise Message Store
   Novell Personal Address Book
    
5. You can remove extra ones (e.g., Microsoft) that you do not use.
6. Press OK.
7. If you get a message telling you that the Service could not be added until you exit GroupWise, close GroupWise and reopen it.