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UTS GENERAL INFORMATION

HELP DESK HOURS:
Monday - Friday
8:00am – 9:00pm
(803) 777-1800

WALK-IN HOURS:
Monday - Friday
8:00am – 5:00pm
1244 Blossom Street
(Corner of Blossom/Sumter St., Columbia campus)

FAX:
803-777-1900

EMAIL:
UTS@sc.edu
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  E-MAIL SERVICES

CMS E-MAIL
Basics of the Mail/Mailbook package on the University's CMS mainframe.

UNIVERSITY E-MAIL
The University E-mail systems is designed to offer all USC students e-mail service and includes an easy-to-use web interface (USC faculty and staff also have access to GEM for personal use). You can also use Outlook, Thunderbird or Entourage to access your mail via IMAP. For instructions on how to do this plus helpful troubleshooting tips, please go to http://www.sc.edu/universityemail .

GROUPWISE E-MAIL
University Technology Services, in conjunction with college and department-level GroupWise managers, has created this GroupWise support website to help you learn more about GroupWise and provide you with continual support and updates.  We have included information regarding the GroupWise system at USC, support options, frequently asked questions, training opportunities, and more.

MASS E-MAIL
University Technology Services Division at USC is pleased to announce the addition of bulk email services to its customers. Beginning early this summer, USC departments and offices can send bulk email to students, faculty, staff, applicants and other affiliates without the cost of letterhead paper, envelopes, handling charges and postage. The new service is less expensive than the US Postal Service, and is designed to serve those customers who currently spend significant resources doing mass mailings.
CLICK HERE TO DOWNLOAD SERVICE LEVEL AGREEMENT (PDF)

MANAGING SPAM
University Technology Services has introduced scoring for emails that are most likely spam.  The score is appended to the subject line of each email suspected to be spam.  Users can configure email rules to filter spam at the score most appropriate for them.